PURCHASE TERMS OF AGREEMENT

The purchase of digital products, including PDF downloads and online material is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.

PAYMENT + REFUND POLICY

All transactions for purchase of intangible products, pdf downloads, resource material, and online content are made through payment gateways such as Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.

Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made on https://theways2teach.com are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no-refund policy.

The Ways 2 Teach reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.

DELIVERY OF GOODS AND SERVICES

However, it is important to us that you are satisfied. If you encounter an error in any of our educational content, if your file is defective or if you do not receive the link to the digital product after purchase, please contact us immediately with your transaction/payment details so that we can make the necessary changes and deliver the product as soon as possible.

Copyright and Use of Digital Resources

All digital resources provided by The Ways 2 Teach, including but not limited to downloadable materials, lesson plans, and educational content, are protected by copyright law. These resources are intended solely for the individual and non-commercial use of the members of the purchaser's immediate family or students.

Under no circumstances may these digital resources be reproduced, distributed, sold, shared, or made available to the public without prior written consent from The Ways 2 Teach.

They are licensed exclusively for use at home, in the classroom or in an educational setting with the purchaser's students, in accordance with reasonable educational practices.

Educational institutions seeking to incorporate our digital resources into their curriculum on a wider scale, or any other entities wishing to distribute or utilize these resources beyond individual classroom use, must obtain express permission from The Ways 2 Teach.

For inquiries regarding extended usage rights or institutional licenses, please contact us directly.

Any unauthorized reproduction, distribution, or commercial use of our digital resources will be considered a breach of our copyright and subject to legal action in accordance with applicable laws and regulations.

1. General rules and regulations

• In the case of minors, parents must be present at a prior meeting with the tutor to explain how online lessons work.
• Each lesson lasts 50 minutes, which allows the tutor to change classes; exceeding this time is at the tutor's discretion.
• Lessons must be paid for in advance, either individually or as part of a package for Online Teen courses.
• If you are unable to attend your lesson, please inform us by e-mail (theways2teach@gmail.com) at least 24 hours before your lesson time. Unless there are unforeseen circumstances, lessons missed after this time will be counted as completed.
• Please note that as the timetable is often full, it is not always possible to reschedule a lesson missed outside the usual timetable. 
• If the student's absence has been notified in good time, the lesson will be postponed to the following week and will not be deducted from the card.
• In the event of unjustified absence, the missed lesson will be considered as having been completed, as the teacher will be present at the lesson time.
• If the teacher is absent, you will be informed by e-mail as soon as possible. The cancelled lesson will be rescheduled. 

2. About Online Teen

• Online Teen courses are run by Thomas from September to June inclusive. 
• Lessons are paid for in advance by means of a card of 10 or 20 lessons payable before the start of the first lesson. 
• Each lesson completed is counted and once the card has expired, we send you an invoice for the purchase of a new card. At the end of the year, the card is adjusted according to the number of lessons remaining. The price of the remaining lessons do not differ from the price of the lessons on your usual card.

We invite students to sign up for our English and French courses with a minimum commitment of one hour per week to guarantee regularity and progress. However, year-round timetables require occasional adjustments and we wish to clarify our policy to ensure clarity and fairness for all our students:

• Although breaks for holidays, family and school events or medical reasons are commonplace, we do not accept untimely interruptions for the sole reason of personal motivation. In the event of frequent timetable changes or repeated absences, we reserve the right to interrupt lessons.
• Please note that if you decide to interrupt your online lessons for more than one month, without valid justification, the lessons remaining on the card are non-refundable. We therefore encourage you to complete the courses on your card before stopping for more than one month.
• Due to limited availability, we may not always be able to reschedule cancelled lessons outside your usual time slot. In addition, if you decide to return after an unjustified absence of more than one month, we cannot guarantee that a place will be available. Once you have left the course, your place may be allocated to another student. Clear communication about your decisions is appreciated to facilitate a smooth transition for everyone.
• We reserve the right to suspend classes in the event of excessive timetable changes or failure to comply with the above conditions.

We are here to support you as best we can and open communication and mutual respect are essential to creating a positive learning environment.

We thank you for your understanding and cooperation in helping us maintain a high quality learning environment for all our students.

By purchasing an online training course in digital format, the user will be able to enjoy this product for life. However, if this product is discontinued or replaced by another, or if the sales model for The Ways 2 Teach products changes or disappears, the customer will only be able to continue to benefit from the product if they ask us to send them a link so that they can download the product (a very similar, downloadable version) onto a computer.

Access to online training content in digital format requires an Internet connection to be used in its entirety, but customers will be able to enjoy documents in PDF format and audio files without being connected to the Internet if they have previously downloaded these PDF or audio files.

The platform may experience temporary errors due, for example, to interruptions in the Internet connection or other malfunctions beyond the control of the Vendor. The Vendor undertakes to make every effort to ensure that the platform operates correctly but is not held responsible or obliged to compensate the user for these temporary malfunctions.

Coach's Responsibilities:

1. Encouragement: I am here to encourage you to prioritize self-care, enabling you to be the best parent possible.
2. Goal Setting: Assist you in setting meaningful goals and guide you through the necessary steps to achieve them.
3. Listening and Feedback: Carefully listen to you, pose relevant questions, and provide honest feedback.
4. Confidentiality: Respect the confidentiality of our agreement and any information shared during our sessions.

Client's Responsibilities:

1. Honesty: Be honest with yourself and with the coach.
2. Commitment: Commit to achieving goals that hold personal significance.
3. Accountability: Take responsibility for your progress and accomplishments.
4. Confidentiality: Respect the confidentiality of our agreement and the information shared during our sessions.

Duration of the Session:

• An appointment will be scheduled by mutual agreement, contingent upon session payment.

Cancellation Policy:

• Cancellations require a minimum 24-hour notice; otherwise, the session will be considered completed.
• Rescheduling is permitted in case of emergency or sickness if requested at least 24 hours in advance. Please note that we only allow one rescheduling per session. Thank you for your understanding.
• Prepaid appointments are non-refundable if coaching discontinues for any reason.

Confidentiality and Informed Consent:

• Client information is held confidential, with disclosure only upon written permission or as required by law.
• Breaches of confidentiality are limited to cases of child, elderly, or disabled person abuse or neglect, or when a client poses imminent harm to themselves or others.

Operating Rules:

• Coaching services aim to enhance parental confidence and parent-child relationships.
• Coaching involves behavior and lifestyle changes for skill development and is not a substitute for psychotherapy or healthcare services.
• The professional coaching relationship maintains clear boundaries during and after our collaboration.
• Coaching is not a replacement for counseling, psychotherapy, mental health care, or addiction treatment.

Agreement Acknowledgment:

• Your registration for a coaching session signifies that you have read and agree to abide by the terms and conditions outlined in this agreement during our professional coaching relationship.

Please find below our standard terms and conditions for speaker events. Once we have agreed the details of our event, we will send you a booking form which contains all the agreed details, as well as cancellation conditions, technical conditions, registration conditions and payment conditions. Once you have checked and signed this form, it becomes our contract.

Cancellation

• In the event of cancellation by us, no charge will be made unless we felt obliged to cancel because you wished to make substantial late changes that we could not accommodate.
• If you cancel more than four calendar weeks before the event, you will be charged half the fee, plus any costs incurred such as booked trains etc. (If we can agree an alternative date within six months of the original date, anadministration fee of £50 will be charged).
• If you cancel less than four weeks before the event, the full fee is payable. (The same reorganisation option applies).
• If we are unable to reach you due to illness, accident, weather, transport breakdown or other similar unavoidable problem, we will each cover the costs we have already incurred and try to make alternative arrangements.

Additional conditions for online events

Setting up

• The event is usually organised by you, using the platform of your choice.

In the event of technical failure, we will take one of the following measures, as agreed between us:

• Fix another date within six months - same price and same conditions.
• We will record ourselves during the presentation and make this recording available to your audience for a limited time and under certain conditions to prevent sharing - same price.

Terms of payment

• You do not have to deduct tax or try to add us to your payroll. We are registered as self-employed (since 2023) and our company is registered in Scotland with HMRC.
• Our invoicing includes a unique invoice number, our company name and number and our business address and telephone number. As an LP, not registered for VAT, HMRC do not require us to provide any other information to prove our self-employed status.
• Payment options and contact details will appear on our invoice.
• Payment terms are 30 days from date of invoice.
• Payments from abroad must be received in GBP or USD / EUR / AUD and must correspond to the total amount of the invoice.
• The terms of payment will be shown on our invoice.

Public liability insurance

• We have taken out insurance with Safety Wing.
• Please note that a condition of all such insurance is that a speaker must never be left alone with minors.

Recording and filming

• By default, recording is not permitted. However, upon prior request, we generally allow recording under certain conditions.